Frequently Asked Questions
Do you have a product catalogue?
Yes, you can contact our online support or send an inquiry to receive the complete catalogue.
Can you create customized products not found in the catalogue?
Absolutely. If a product is not listed, we can design and create new molds. Typical mold development takes 35-45 days.
Are samples available and are they free?
Yes, we provide 5-10 pieces of free connector samples for testing. Shipping costs are to be covered by the customer.
What is the estimated delivery time?
Stock items are delivered within 1 day, while customized goods typically ship within 5-7 days.
How are orders shipped?
Small packages are sent via Express (DHL, FedEx, UPS). Larger orders can be shipped by Air or Sea using standard export cartons.
What payment methods do you accept?
We accept T/T (Wire Transfer), Western Union, and PayPal.
Winwon Chips
